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Niko Vilkko is a Customer Success Consultant at Bedford Consulting since October 2021, specializing as an Anaplan Consultant and advancing to the role of Senior Model Builder and Solution Architect. Previous experience includes a Thesis Worker position at Kotkamills Oy, focusing on sustainable business processes, and a Customer Service Coordinator role at Kotkamills Oy, managing orders and customer relations in the cardboard sector. Niko's early career featured a Shift Supervisor position at Evonik, overseeing operations and inventory management. Educational qualifications include a Master’s degree in Operations Management and a Bachelor’s degree in Industrial Engineering and Management from LUT University, as well as Exchange Studies in Industrial Engineering and Management from Paderborn University.