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Cassandra DaSilva is a dedicated professional with a diverse background in support and customer service roles. Currently serving as a Direct Support Professional at Becket Family of Services since July 2019, Cassandra focuses on assisting individuals with intellectual and developmental disabilities, tailoring services to meet their unique needs. Prior experience includes roles as a Front Office Coordinator with Express Employment Professionals, where Cassandra maintained communication with staff and managed payroll, and as a Customer Service Attendant at Healthtrax Fitness & Wellness, overseeing gym operations and training new employees. Earlier experience as an Office Assistant at New Bedford Credit Union involved organizing confidential customer information and providing exceptional service. Cassandra holds a Bachelor's degree in Business Management from the University of Massachusetts Dartmouth.