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Jeanette Kletzli currently serves as an Instructional Designer and Training Specialist at Beacon Communities LLC, where responsibilities include building and delivering learning and development programs, managing the LMS system, and overseeing compliance training. Prior to this role, Jeanette worked as a Training Facilitator at Encore Boston Harbor, focusing on new hire orientation and ensuring operational standards across teams. From 2012 to 2019, Jeanette was a Professional Services Consultant at Kinetic Software, providing coaching and implementation support to clients. Jeanetteā€™s career began at Robert Morris University as an Event Manager, coordinating logistics for large-scale events. Jeanette holds a Master of Science in Organizational Studies from Robert Morris University and a Bachelor of Science in Sports Management, Travel and Tourism from Kent State University.