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Amira Ashraf has extensive experience in operations and customer service, currently serving as Operations Supervisor and Operations Team Manager at BDO Esnad since January 2019. Previously, Amira worked at Majorel from March 2014 to July 2019, initially as Operations Team Leader on Vodafone accounts and later on National Accounts. Earlier experience includes roles as Senior Customer Service Representative and Customer Service Agent at ECCO Outsourcing from November 2011 to January 2014, managing accounts such as Housing and Developments Bank, Spinneys, and FSC. Amira holds multiple Bachelor of Commerce degrees in Commerce and Accounting from Ain Shams University, completed in July 2011.