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Malou Petines has a strong background in business analysis and leadership roles. Malou is currently working as a Senior Business Analyst at BCS Technology International Pty Ltd. Prior to this, they served as a Senior Business Analyst at Yondu, Inc. from December 2020 to November 2021. Before joining Yondu, Inc., they worked as a Business Analyst at Bank of the Philippine Islands (BPI) from November 2019 to December 2020. Malou also gained extensive experience as a Senior Business Analyst at Chubb from May 2017 to November 2019 and at Kforce Global Solutions, Inc. from May 2016 to May 2017. Earlier in their career, they held the position of Senior Business Analyst at AIG from July 2012 to April 2016 and Team Lead at Accenture from July 2005 to July 2012. Malou started their career as a Senior Analyst/Programmer at ITS International from October 2004 to March 2005 and as a Prog/Dev at CAI-STA Philippines from March 2000 to September 2004. Malou began their professional journey as a Programmer at Federal Savings & Mortgage Bank, where they worked until the year 2000.

Malou Petines holds a Bachelor of Science in Computer Studies with a specialization in Information Technology from De La Salle University. In January 2021, they obtained an AWS Partner: Accreditation (Business) certification from Amazon Web Services (AWS). Additionally, they have an ITIL Foundation Level certification, obtained from Accenture. No specific information regarding the month or year of obtaining the ITIL certification is provided.