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Damien Smith LIB QFA has a diverse background in asset management, change management, commercial analysis, and customer service within the financial and insurance industries. With experience at companies like BCMGlobal, Link Group, and Certus, Damien has expertise in operational excellence, process improvement, and underwriting. Damien has also held roles such as Senior Analyst, Assistant Manager, and Insurance Claims Investigator, showcasing a broad skill set and a strong foundation in financial services. With a focus on continuous improvement and efficiency, Damien's experience in people management and customer service has been instrumental in their career progression.