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Graham Smith is an experienced professional in operational innovations and management consulting, currently serving as the Senior Director of Operational Innovations at Boston Consulting Group since September 2019. Previously, Graham held roles such as Director and Senior Manager of Operational Innovations at AXA – Global Healthcare, where expertise included financial services, Agile delivery, and business change. Earlier experience includes positions as Principal Consultant at IMC Worldwide, focusing on management services, and Development Director at Medair, emphasizing humanitarian aid and market development. Graham also has entrepreneurial experience as a Sales Manager with Southwestern Advantage and has pursued independent travel. Educational qualifications include a Bachelor's degree in Economics from The University of Manchester and a Master's module in Management of Water and Sanitation from Loughborough University.