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Phill Hebden is an experienced professional in the travel industry, currently serving as the Manager of Strategic Operations UK/IE at BCD Travel since December 2007. In this role, Phill oversees the T24 UK/IE and Relief Team Operations, managing the emergency travel team and business continuity planning for the region. Previous positions at BCD Travel include Manager and Section Supervisor for the Operations Relief Team, where responsibilities included coaching Business Travel Consultants and workload planning. Phill also worked as a Customer Service Assistant at Marks and Spencer during a furlough period, and earlier held various roles as a Travel Consultant at Going Places/BTM (Airtours). Education was completed at Wolfreton School from 1990 to 1996.