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Charlotte Fleming is a seasoned professional currently serving as a Senior Business Efficiency Project Manager at BCA UK since September 2017, where Charlotte leads cross-divisional transformative business change, emphasizing lean methodologies and continuous improvement. Previous roles at BCA UK include Business Efficiency Project Manager and Business Efficiency Specialist, along with experience as a Graduate Trainee. Prior to BCA UK, Charlotte was involved with Chester Students' Union as the Equestrian Club Captain from July 2016 to July 2017, successfully managing activities for over 100 members and leading the club to receive the Active Cheshire award for community sports. Charlotte holds a Bachelor's of Science in Psychology from the University of Chester, acquired in 2017.