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Carlos L. possesses a diverse background in customer service and account management across various sectors, including pharmaceuticals, insurance, and financial services. Notable experience includes serving as an Account Manager at Web.com for Renovations Experts, where revenue generation and customer engagement were primary responsibilities. Prior roles include supporting Abbvie as an HRM Customer Service & Problem Resolution Rep at Northgate Arinso, and functioning as a Customer Service Representative for multiple clients at Ordertaking.com and Convergys. Additionally, Carlos offered language interpretation and translation services for state agencies and medical clients. Carlos holds a diploma in Mainframe Computer Operations from Computer Learning Center in Springfield, VA.