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Jess Pitera started working at Susquehanna University in 2007 as a Photographer. In 2009, they joined 4O1 Creative as a Designer until 2010. In the same year, Jess worked at Flight 001 as a Designer before joining BBMG as the Head of Creative. At BBMG, Jess led concept development and design for various clients and managed a team of designers, animators, illustrators, copywriters, photographers, developers, and retouchers.

Jess Pitera attended Susquehanna University from 2005 to 2009, where they obtained a Bachelor of Arts degree in Graphic Design, with a minor in Creative Writing. Additionally, they pursued continuing education at the School of Visual Arts in the field of Design. Jess also holds various certifications, including Mental Health First Aid obtained in January 2020 from the National Council for Behavioral Health, Dive Master obtained in October 2018 from PADI, and CPR/AED/First Aid obtained in August 2018 from the American Red Cross. They also have certifications in Advanced Rescue Diver, Enriched Air Nitrox (EANx) Diver, and Scuba Diver from NAUI Worldwide, although the specific dates of obtaining these certifications are not provided.