Jamie Allen is a seasoned operations engineer with extensive experience in technical support and team leadership roles, currently serving as Principal Operations Engineer at BBC since May 2017. Jamie has a strong background in managing operational teams and delivering technical training, with previous positions including Operations Team Lead and Senior Operations Engineer at BBC, where responsibilities encompassed incident management and process improvement. Prior experience includes IT Systems Administrator at ENGIE, Desktop Support Analyst at THG, and various support roles at Kindertons Accident Management, Ten Ten Systems Limited, and UK Fuels Limited. Jamie holds a BTEC National Diploma in Multimedia from Mid-Cheshire College.
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