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Margarita Batrak is a skilled professional with extensive experience in quality assurance, training management, and project coordination. Currently serving as a QA Implementation Specialist and Delivery Operations Analyst at Bazaarvoice since June 2018, Margarita contributes to client engagement projects and ensures overall program health. Previously, Margarita held positions at DXC Technology as a Training Manager overseeing service desk training, and at CSC as a Training SME and IT Service Desk Ambassador. Additional experience includes web project management at SOS Kompiuteriai, project coordination with VÅ¡Ä® "Lietuva ant delno," cargo expedition management at UAB "Ebius Spedition," and customer service at Transcom. Margarita holds a Bachelor's degree in Sociology from Vilnius University.