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Michal Drag is an experienced operations manager with a strong background in client services and retail management. Currently serving as General Manager Operations at Bayton Group since January 2018, Michal has led the management of cleaning and warehouse operations across multiple countries for major international clients, overseeing operations in 11 distribution centers. Previous roles include Store Manager at Coles, Account Manager at RMM Solutions Group, and Category Manager at Pulire Sp. z o.o., demonstrating a diverse skill set in operational control, stakeholder collaboration, and problem-solving. Additionally, experience as District Manager at MoneyNow involved launching and developing multiple sites, focusing on staff recruitment, training, and community relationships. Educational qualifications include a Bachelor of Business Administration in Operations Management from Western Sydney University and a degree in Automotive Mechanical from TAFE NSW.