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Linda Rodriguez has a diverse professional background in banking, management, and communications. Currently serving as Vice President and Contact Center Manager at BayCoast Bank since June 2020, Linda oversees a team of 14 agents and 4 managers, ensuring high-quality customer service. Linda's banking experience includes roles as Assistant Branch Manager at BayCoast Bank and Sovereign Bank, where responsibilities ranged from supervising staff and maintaining compliance to achieving sales goals. Linda has also contributed to journalism as a correspondent for Standard Times and operated an independent business, Fresh Coats Painting & Wallpapering. Linda holds a Bachelor of Arts in English from The City College of New York, a Master's candidacy from UMass Boston, and a certificate from the New England School for Financial Studies.