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Lily Nguyen is a dedicated graduate student at Bay Path University, with a robust background in healthcare and customer service. Previous experience includes working as an orthopedic technician at New England Orthopedic Surgeons, Inc., where skills in cast removal and assisting physicians in closed reduction procedures were developed. Additional roles have involved academic monitoring at Western New England University, providing guidance to students, as well as positions in optical and health center settings, where patient care and administrative tasks were emphasized. Lily holds a Bachelor of Science in Health Science from Western New England University, graduating Magna Cum Laude, with minors in Chemistry and Psychology.