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Steven Derman is an experienced Information Technology Technician currently employed at Bates Group since May 2020. Prior to this role, Derman worked at multiple organizations including Cycle Gear Inc. as a Sales Associate, where exceptional customer service and community engagement were key responsibilities. Derman has held various IT roles, including Field IT Support Services at Bonneville Power Administration and Systems Engineer for TEKsystems, where significant contributions were made to the deployment of over 2,000 workstations across hospitals. Additional experience includes roles at Subaru of Bend, Greenloop IT Solutions, S-Wireless Northwest, and various contractor positions with TEKsystems and CACI International Inc, focusing on network administration, system upgrades, and end-user support. Derman's educational background includes studies at Mt. Hood Community College, Hawaii Pacific University, and Mission College.