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Terhi Tikkinen is a seasoned professional in content design and technical writing with extensive experience spanning over two decades. Currently serving as a Senior Content Designer at Basware since April 2021, Terhi previously held positions as a Senior Technical Writer at M-Files Corporation and Technical Writer at Basware, where roles included information architecture, UI text development, and documentation management. Earlier career highlights include working as a Senior Technical Writer at AAC Global and as a Localization Specialist at Navision Finland Oy, specializing in translation and localization processes. Terhi holds a Master's degree in Translation Studies from the University of Turku, emphasizing languages such as French and Italian.