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Hannah Ulman is an experienced marketing professional with a focus on customer advocacy and success. Currently serving as a Senior Customer Marketing Program Manager at Barracuda since June 2022 and a Senior Customer Marketing Manager at Airship since June 2020, Hannah has a proven track record in optimizing customer experiences. Previously, roles included Customer Success Program Manager at SurveyMonkey from May 2018 to May 2020 and Customer Marketing Manager at DiscoverOrg from January 2014 to May 2018, where Hannah was instrumental in enhancing the customer journey from onboarding to retention. Earlier experience includes positions in technical support and managing client request teams, contributing to professional services and project management. Hannah holds a Bachelor of Arts in Molecular Biology from Otterbein University.