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Susan Phegley has seven years of professional work experience. From 2010 to 2013, they were a Safety Officer at San Jose State University Club Sports. From 2012 to 2013, they were a Waitress at Kiku Sushi. During this time, they took orders, served meals, set and cleared tables, and dealt with the exchange of bills and money. Susan also provided thorough explanations of Japanese food and culture in both Japanese and English. From 2013 to 2015, they were a Sales Representative at J.F.C., an Intern at Perishable Food Council, an Ocean's Agent at Nippon Express, and a Customer Support Agent at Zazzle. Since 2016, they have been a Sales Support/Project Manager at BarkerBlue, where they plan projects from start to finish and fixes problems as they occur.

Susan Phegley attended San Jose State University from 2008 to 2013, where they earned a degree in Nutritional Science with a focus in Foods, Nutrition, and Related Services, as well as a Minor in Japanese Studies. Additionally, they hold a Diploma in Project Management from Alison.