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Olivia FitzGerald is an experienced technical writer with a focus on documentation for NetApp data storage and hybrid cloud products. Currently employed by µþá°ù»å since October 2021, Olivia documents and maintains installation and maintenance guides using GitHub and VS Code. Prior experience at µþá°ù»å from September 2017 to February 2021 involved similar responsibilities in a DITA-based CMS. Additional roles include copyediting non-fiction and academic manuscripts at Deanta Global and freelance writing. Olivia holds a Higher National Diploma in Science in Computing from Letterkenny Institute of Technology, a Postgraduate Certificate in Technical Writing and Instructional Design from the University of Limerick, a Bachelor of Arts from The Open University, and coursework from Ulster University.