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Darcy Kurtzweg has extensive experience in healthcare operations, currently serving as Associate Director of Health Plan Operations at Banner Health since December 2007, where responsibilities include leading the Discharge Navigation Center for care coordination with various health plans. Previous roles at Banner Health include Integrated Care Program Manager and Team Lead Population Health Specialist, showcasing a strong focus on discharge calls, care coordination, and member engagement. Prior experience includes roles in insurance claims at Stuart Allan & Associates, customer service at Afni, and foundational positions at Walmart. Darcy Kurtzweg is pursuing an MHA/MBA in Health Care Administration and Business Management at the University of Phoenix and holds a Bachelor of Science in Health Management from the same institution. Additional educational credentials include a Nursing Assistant certificate and a high school diploma.