Operations and Process Management
About
The Operations and Process Management team at FAB is responsible for optimizing the bank's operational workflows, ensuring compliance and fraud management, and enhancing customer service delivery. This team collaborates on developing policies and procedures while overseeing the execution of strategic projects, aiming to improve efficiency and elevate the overall banking experience for clients.
Team members
Abdullah Khan
Managing Director, Head Of Glo...
Ahmed Abd Ellatef
Head Of Customer Service
Ashish Gupta
Head Of Collections
Claudio Quadarella
Head Of Group Operations
Driss El Hachimi
Senior Project Lead
Hend El Sahly
Head Of Customer Management
Sabu Thomas Koshy
Manager, Policy & Procedure – ...
Sami Khan
Head Of Inward-vostro-nbfi-int...
Sara A.
Operations Manager
Vibhav Bindal
Head Of Compliance And Fraud M...