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Atlanta Francis has extensive experience in customer support and compliance within the banking and retail sectors. Since September 2019, Atlanta has served as a Customer Support Team Leader at Bank Partners, previously holding positions as a Customer Support Partner and Compliance Officer, where responsibilities included ensuring the proper core-skills training for candidates associated with King’s College Hospital NHS Trust Bank. Prior roles include working at John Smiths Book Store as a Student Ambassador, at Sony DADC as a Picker, and as a Barista at JUNCTION CAFE and Harris + Hoole, with notable achievements in customer service and operational management. Atlanta holds a degree in History from Swansea University, completed in 2019.