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Robin (Zhi) Luo has extensive experience in the banking and customer service sectors, currently serving as a Commercial Partner at the Bank of New Zealand since September 2016, managing a portfolio of medium enterprise customers. Previously, Robin held senior and managerial roles, including as a Senior Business Manager, leading a team of bankers and fostering customer relationships. Earlier roles include positions at New Zealand Post as a Contact Center Consultant and at Travelpharm as a Sales Assistant. Robin's background also includes a sales internship at renren.com and a team lead role at Domino's Pizza Enterprises Limited. Education includes a Bachelor of Science in Mathematics from Massey University and a New Zealand Certificate in Financial Services Level 5.