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Jackie joined Bank of Ireland as Chief Operating Officer in August 2018. In her role as Chief Operating Officer she will oversee a range of services across technology, infrastructure and operations.

A Tipperary native, Jackie’s career has been largely in the UK where she has held a number of senior positions in the financial services sector, most recently at Legal & General (UK) as CEO of Mature Savings. Jackie also held the roles of Managing Director of Legal & General’s Savings business, as well as Group IT & Shared Services Director and Chief Operating Officer for the firm’s largest operating entity, Legal & General Assurance Society.

As a member of the UK’s Financial Advice Market Review (FAMR) industry expert panel, Jackie led the FAMR working group response covering Employer Best Practice. Prior to her time at Legal & General, she spent 13 years with American Express where she held the role of IT Vice President of American Express Bank Business Solution Delivery services.

Jackie has also held roles with IBM (Australia), Blue Cross & Blue Shield (USA), Sun Alliance (UK) and Fireman’s Fund Insurance (UK & USA), Bank of Ireland (Dublin) and Ericsson (Sweden & Ireland). She studied IT and Data Processing at University of Limerick and holds MIT Certificates in Fintech Future Commerce and AI in Business Strategy.