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Vishwas Khanna serves as Senior Vice President at Bank of America, focusing on Fraud Digital Self Service and Client Experience within Client Protection since July 2019. Prior to this role, Vishwas held various leadership positions at American Express from February 2002 to July 2019, including Vice President of Global Fraud Protection Services and Vice President of the Global Servicing Network, where key accomplishments included developing learning strategies for a large team and achieving significant operational savings through process improvements. Earlier experience encompasses positions at GE Capital and Global Conference Services, demonstrating a comprehensive background in collections, compliance, customer service, and event management. Vishwas holds an Executive MBA in Business Management.