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Ronald Rule is an experienced executive currently serving as Chief Operating Officer for Specialized Servicing & Fulfillment Operations at Bank of America, with an extensive career spanning over a decade. Ronald also holds the title of Performance Enablement Executive for the Unemployment Program, overseeing significant claims and remediation processes. Previous roles include Senior Vice President positions where Ronald led performance enablement teams for the Paycheck Protection Program and operational excellence initiatives, delivering substantial cost savings and efficiency improvements. Ronald has a robust background in financial management, process improvement, and cross-functional leadership, having managed extensive budgets and projects that consistently exceeded performance metrics. Ronald holds a Bachelor of Science degree in Information Technology from Florida State University.