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Ritu Sharma possesses extensive experience in software quality assurance, currently serving as a QA Test Lead at Bank of America since January 2009, with responsibilities including acting as Assistant Lead for a project on the Salesforce.com platform. Prior experience includes roles as a Quality Control Engineer at Experian Interactive Media and a QA Engineer at Deloitte and Touche Tax Technologies from 2001 to 2007. Ritu Sharma holds a Master of Computer Applications in Computer Science from Indira Gandhi National Open University and a Bachelor of Science in Computer Science from Delhi University.