Dhani Syahendri is a dedicated professional with extensive experience in customer service and financial advisory roles. Currently serving as a Dunner Collections Officer at Allo Bank since January 2023, responsibilities include payment reminders and follow-ups. Previous experience at Segari involved managing payment confirmations and data verification for up to 9,000 orders daily, contributing to a 5% reduction in order cancellations. As a Customer Care Officer at Tiket.com, Dhani handled over 45 customer calls per day, ensuring prompt and friendly assistance. Prior roles include Call Center Specialist at AstraWorld and Financial Advisor at PT. AXA Services Indonesia, where client relationships and financial planning were key focuses. Dhani holds a degree in Economics from Universitas Muhammadiyah Riau, obtained in 2015.
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