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Viviane Canhamero Fernandes has extensive experience in administrative roles, particularly in bilingual secretarial positions. Currently serving as the Secretária da Diretoria Bilingue at Banco Industrial do Brasil since October 2017, Viviane manages international visitation, directors' schedules, and correspondence while coordinating travel arrangements and maintaining corporate documents. Previous roles include a bilingual executive secretary at Agência Cadastra and a bilingual receptionist/assistant at Deutsche Bank. Viviane's career began in customer service at Marriott International and as a travel agent at Leonetti Tour Viagens e Turismo. Educational qualifications include a technical diploma in secretarial studies from Instituto Monitor, a postgraduate degree in business administration from FGV, and a bachelor's degree in hospitality from Centro Universitário Senac.