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Tatiana Saavedra is an experienced professional in client experience and quality management, currently serving as Subgerente Nacional de Experiencia de la Clientela and Subgerenta Nacional de Calidad de Servicio y Procesos at Banco FIE since October 2023. Prior experience includes roles as Gerente Comercial at Crediseguro S.A. Seguros Personales from October 2018 to October 2023, and Gerente de Experiencia del Cliente at Tropical Tours from July 2017 to September 2018. Tatiana has held various key positions focused on client experience and service quality at Pacífico Seguros, Buganvillas Hotel Suites & Spa, Guaracachi S.A., BBVA Prevision AFP, and Companex S.A. Educational qualifications include an MBA in Hospitality with a concentration in Events Leadership from Johnson & Wales University, a Master's in Marketing and Sales from Escuela Europea de Negocios, and a degree in Business Administration/Management from Universidad Privada Boliviana.