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Flávia Lopes is a seasoned banking professional currently serving as a Gold Relationship Manager III at Banco do Brasil Americas since March 2022, where responsibilities include managing client portfolios, cross-selling products, and providing exceptional customer service. Previous roles at Banco do Brasil Americas included Gold Relationship Manager I and Customer Service Representative, where Flávia developed strong client relationships and effectively supported various banking operations. Prior to banking, Flávia held positions such as Sales Manager at Michele Lopriore and Sales Associate at Cia. Marítima USA, focusing on team training, customer satisfaction, and sales performance. Flávia holds a Bachelor's degree in Advertising and Marketing from Universidade Anhembi Morumbi, earned between 2007 and 2010.