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Laura Andreea Ene is an experienced professional with a strong background in customer relations and sales, having worked at BCR since June 2016 in various roles including Manager Relații Clienți Mico, Coordonator, and Contact Center Specialist Asistență Carduri si 24 Banking. Previous experience includes positions at Banca Comerciala Romana and Vodafone, where Laura specialized in consulting, sales, and customer interaction across multiple communication channels. Educational achievements include a Master’s degree in Advanced Information Processing Techniques and a Bachelor's degree in Computer Science from Universitatea Petrol-Gaze din Ploiești, alongside a Bacalaureat in Electronics from Liceul Industrial Energetic.