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Faust Belarmino serves as the Manager of Customer Experience Operations at BambooHR, leading initiatives in Customer Support and CX Training & Enablement since November 2016. Faust also has a role at Fitness Heroes as a Health and Wellness Coach, delivering personal fitness guidance. Previous experience includes positions at Lions Bay Media Inc. as Campaign and Operations Manager, where Faust managed customer service and product fulfillment, and at Xact Insight as Campaign Manager overseeing CRM management. Faust's educational background includes a B.S. in Psychology with a minor in Business from Brigham Young University, along with training from Trailhead by Salesforce.