��������

Michael O. has extensive work experience in various technical roles. Michael started their career at H&R Block in 2004, where they served as a Technical Support Analyst and later as an Admin Center Technology Manager. In these roles, they were responsible for managing and coordinating the technical operations of multiple administrative centers, including project management, asset management, and facilitating training.

In 2008, Michael joined Northrop Grumman as a Systems Administrator, where they installed, configured, and administered backbone servers for the Army Battle Command Systems instruction at Fort Leavenworth. Michael also troubleshooted and resolved server problems to ensure optimal performance and security.

Following their time at Northrop Grumman, Michael worked as a System Administrator for the US Army from 2009 to 2013. In this role, they were responsible for the installation, configuration, and administration of backbone servers supporting Army Battle Command Systems instruction. Michael also played a key role in troubleshooting and resolving server and network issues.

Most recently, Michael joined Balance Innovations in 2013 as a Senior Operations Engineer. Michael was responsible for ensuring system availability and business continuity for client Software as a Service solutions. This included managing data center infrastructure, coordinating with development and product management, and addressing application availability and performance.

In February 2019, Michael transitioned to the role of Director of Information Security at Balance Innovations, where they lead the company's information security efforts.

Throughout their career, Michael has demonstrated strong technical skills, problem-solving abilities, and project management expertise.

Michael O. attended Devry from 2002 to 2004, although the degree and field of study are not specified. Michael also studied at Skyline College, though the specific duration is unknown. In addition to their education, Michael O. has obtained certifications in CCNA, Cisco Unified Fabric Technology Support Specialist, MCSA, MCTS, Network+, and Security+ from institutions such as Cisco, Microsoft, and CompTia. No information is provided regarding the months or years in which they obtained these certifications.