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Elizabeth (Shaheen) Reid is an accomplished account manager with extensive experience in customer service and sales across various industries. Currently serving as an Account Manager at Bake'n Joy Foods, Inc. since April 2022, Elizabeth collaborates with the sales team to onboard and retain customers, managing 42 key accounts including Gordon Foods and Panera. Previously, as Customer Service Manager at Plasma Concepts, Elizabeth oversaw a B2B team to ensure prompt order processing and shipment in the medical aesthetic sector. During a long tenure at Chic, Elizabeth established a strategic vision for sales and customer service, leading a team to achieve performance goals. Earlier in the career, Elizabeth gained valuable experience at CHANEL as a Sales & Makeup Artist, focusing on client trust and loyalty, and traveled internationally as a vocalist with Up with People. Elizabeth holds a Bachelor's Degree in Mass Communications with a major in Broadcast Journalism and a minor in Psychology from Emerson College.