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Shiang is the Senior Vice President of Marketing for Bags. She received her undergraduate degree in Chemical Engineering from the Massachusetts Institute of Technology in Cambridge, MA and her MBA from the Ross School of Business at the University of Michigan in Ann Arbor, MI. Shiang is a classically trained consumer packaged goods marketer, having worked previously at Procter & Gamble, Johnson & Johnson, Gillette, and Abbott before joining Bags. She has served on the Executive Committee for the American Heart Association Go Red for Women campaign and currently plays a supporting role on the Auxiliary Board of KidSmiles, which provides dental services to underprivileged children in the Columbus, OH area.