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Emily Miller is a seasoned professional with extensive experience in product management and technical support, currently serving as the Product Manager of Core Systems at Backblaze since December 2014. Prior roles at Backblaze include Support Manager and various technical support positions, showcasing proficiency in customer success and retention. Prior to Backblaze, Emily worked at Collabria Care from August 2010 to December 2014, specializing in Electronic Medical Record training and support for hospice programs. Emily holds an EMT Certification in Emergency Medical Technology from Napa Valley College, obtained between 2009 and 2012.