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Alison McClelland is an experienced technical writing and editing professional with a strong background in managing documentation teams and improving content usability. Currently serving as Senior Manager of Technical Editing at Backblaze since September 2022, Alison previously held the position of Manager of Technical Writing at Medable, Inc., where responsibilities included team management, prioritization, and documentation improvement efforts. Other notable positions include Senior Technical Writer roles at FINEOS and SoFi, where Alison founded a Technical Publication team and developed comprehensive documentation. With a focus on effective, efficient, and collaborative processes, Alison possesses expertise in structured writing models, content management systems, and technical specifications, complemented by experience as a Financial Analyst and QA Analyst. Notable skills include creating engaging content, implementing documentation practices, and fostering interdepartmental relationships to enhance product usability and documentation quality.