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Cyril Fournier has a diverse background in customer care, management, and logistics. With experience in various industries such as music business and e-commerce, Cyril has held roles such as Team Leader, Customer Care Account Manager, and Manager. Cyril also has experience in road management and has a degree in English language and literature. Cyril brings a mix of customer service expertise and logistical skills to their current role as Care Ops - Tech Squad Expert and Remote Assistance at Back Market.