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Susan Martins Chartered MCIPD is an experienced professional in Learning and Development, currently serving as Associate Director at BACB plc since July 2023. Previously, Susan held roles such as Senior Manager of Learning Development at United Trust Bank Limited and Senior Organisation Capability Partner at Leumi UK, where responsibilities included leadership development, performance management, and employee engagement. At Acas, Susan led the Organisation and People Development team and managed the learning and development evaluation project, ensuring effective strategies were implemented. Additionally, Susan worked as Global Learning and Development Manager at Sightsavers, facilitating significant cultural changes and coordinating management programs. Earlier career experience includes a role as Learning and Development Consultant at Capita Registrars. Susan holds a Postgraduate degree in Organizational Development from the University of Chichester and a BSc in Psychology from The Open University.