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Rachelle Mouawad has extensive experience in customer service and conservation within the insurance sector, currently serving as a Bilingual Customer Service Representative at B2B Bank since October 2022. Prior to this role, Rachelle worked at MetLife Lebanon for nearly a decade, holding various positions including Conservation Specialist, Customer Centricity Executive, and Customer Centricity Officer. Rachelle also completed a brief internship in the underwriting department at MetLife Lebanon in August 2012. Rachelle holds a Bachelor's degree in International Business Management from Notre Dame University - Louaize, earned from 2009 to 2013, and received foundational education at College des Saints Coeurs - Sioufi from 1994 to 2009.