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Jukka Hekanaho is a seasoned professional in Data and Analytics, specializing in Machine Learning and AI, currently serving at b.telligent since January 2022. Previously, Jukka co-founded Traverz, which focuses on enhancing online product search experiences. Jukka has held various prominent positions, including Analytics Lead at Accenture Analytics, Managing Partner at BeCustomerSmart—where consulting services focused on optimizing customer experience management—and Head of Consulting and Chief Customer Officer at SandSiV Group, where responsibilities included overseeing customer experience and analytics solutions. Additional experience includes roles at WATC Consulting AG, Bank Sarasin as Head of CRM and Client Analytics, and Credit Suisse as Head of Data Mining. Jukka Hekanaho holds a PhD in Computer Science/Machine Learning from Åbo Akademi University.