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John Capricho is an experienced operations and account management professional currently serving as Operations Manager at AZPIRED since May 2015. With a diverse background including roles as Account Manager, Technical Account Supervisor, and Technical Team Lead, John has a proven track record in managing client relationships, ensuring operational efficiency, and overseeing team performance. Additionally, John has expertise in training and quality analysis, having developed comprehensive training programs for new hires and provided support as a Subject Matter Expert. Educational qualifications include a Bachelor of Science in Information Technology from Mindanao University of Science and Technology and a Master's degree in Information Technology from the University of San Jose-Recoletos.