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Gemma Walford is an experienced professional in business development and customer success with a focus on ESG initiatives. Currently serving as ESG Business Development at Azeus Convene since June 2022, Gemma is instrumental in leveraging smart technology to enhance ESG storytelling for organizations. Gemma's previous roles at Azeus Convene include Head of Customer Success and Head of Sales, where responsibilities encompassed strategic business development and relationship cultivation with clients. Gemma's earlier career includes a tenure at the London Borough of Camden as Strategy Improvement Manager, where strategic advice and digital solutions were provided to improve customer interactions. Gemma holds a Bachelor of Arts in Geography from the University of Portsmouth.