Michael Scroggins is an IT Systems Administrator at AYTM. Michael has previous experience working as a System Administrator for Fixd Repair, a subsidiary of IAC InterActiveCorp. In their current role, they manage the configuration and monitoring of all endpoint and networking devices for the headquarters, 7 satellite service warehouses, a team of software engineers and remote sales reps. Michael is responsible for testing and implementing emerging hardware that empowers the service and operations teams to deliver cutting-edge support to customers. Michael also delegate access permissions for 300+ end-users and designs new system architecture to securely accommodate the following core resources across the entire business: Google G-Suite, Microsoft Office 365/Azure Active Directory, AWS, Windows 10, macOS, Chrome OS, Linux (application-specific VM controllers and monitors), Zendesk (internal and customer-facing), 8x8 Work / Virtual Contact Center, Zoom, Cisco Meraki Network Hardware, Ubiquiti Unifi Network Hardware, Jamf for iOS and macOS device management, and Pulseway for Windows device management. Prior to their current role, Michael was the IT Manager at D Magazine from January 2015 to July 2019.
Michael Scroggins earned a Bachelor of Science in Integrative Studies from the University of North Texas. Michael's concentration was in English, psychology, and anthropology.