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Sasha Golovko is currently working as a Network Systems Administrator at Washington University in St. Louis and as an IT Help Desk/ System Support Administration I at Axiom Products. In previous roles, Sasha worked as an Information Technology Intern at Auffenberg Dealer Group. With a Bachelor's degree in Computer Systems Networking and Telecommunications from Maryville University of Saint Louis, Sasha has experience in managing and troubleshooting VOIP phone systems, network systems, and providing technical support for various IT-related issues. Responsibilities include configuring helpdesk systems, tracking asset inventory, creating user profiles/accounts, and assisting with administrative duties in the IT department. Sasha also has experience in updating SQL databases, managing Linux-based systems, and configuring Cisco Call Manager and Cisco Unity system.