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EL-AHMED GABER is an experienced information technology professional with a diverse background in technical support and systems administration. Currently serving as an Information Technology Technical Support at Axians Portugal since February 2023, responsibilities include providing first-line assistance to customers and managing service requests across various technological platforms. Prior roles encompass positions as an Information Technology Support Engineer at Grand Technology, focusing on MS Office O365 and SharePoint management, as well as previous experience at AlGioshy Steel, Electronic Government Authority, RAK Center International For Training & Development, and Image Power. EL-AHMED holds a degree in Computer and Information Sciences from IAC For Computer Sciences, obtained between 2001 and 2003.