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Hetal Mistry has had a diverse range of roles and experiences throughout their career. Hetal started as a Functional Consultant at Accusol Technologies Pvt. Ltd. in 2010 and then moved on to become a Project Manager at IndiaNIC Infotech Limited from 2012 to 2014. Hetal then worked as a Project Manager at Blisstering Solutions from 2015 to 2015 and later became an Account Manager at Zeus Maritime Partners LLP from 2015 to 2016, where they focused on customer inquiries, order processing, and communication with supply partners.

After a maternity break from 2016 to 2017, Hetal joined Iksula as a Project Manager in 2017, before transitioning to Axelerant in 2018. At Axelerant, they initially held the role of Project Manager from 2018 to 2020 and was later promoted to Director of Global Delivery, a position they still hold as of the provided information.

Throughout their career, Hetal has showcased their expertise in project management, customer service, and supply chain coordination.

Hetal Mistry completed their SSC degree at St. Mary's School, Barbil from 1991 to 2003. Hetal then attended St. Mary's School Rajkot, where they obtained their HSC degree in Accounting and Finance from 2003 to 2005. Hetal then pursued a B.Com degree in Commerce from H.L. College of Commerce from 2005 to 2008. Later, they attended B.K. School of Business Management, Ahmedabad, where they completed their M.B.A in Management from 2008 to 2010.

In terms of certifications, Hetal obtained the PMI Agile Certified Practitioner (PMI-ACP) from the Project Management Institute in July 2019. Hetal also obtained the ITIL Foundation Level certification from AXELOS Global Best Practice in January 2022. Furthermore, they achieved the certification of "Project Manager to Project Motivator: Unlock the Secrets of Strengths-Based Project Management" from LinkedIn in May 2022. Finally, Hetal holds the Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, although the specific dates of attainment are not provided.